Our maintenance service covers routine upkeep tasks such as plumbing and electrical repairs, HVAC servicing, appliance maintenance, and general repairs to ensure your vacation home is in top condition for guests.
A: Our company offers a comprehensive range of services for short-term vacation homes, including cleaning, maintenance, check-in and check-out inspections, preventive maintenance, customer service and support to clients and their guests, as well as property condition reports for homeowners.
A: We provide regular cleaning services for vacation homes based on the check out dates. The frequency can be customized according to your specific requirements and the demands of your rental bookings.
A: Our maintenance service covers routine upkeep tasks such as plumbing and electrical repairs, HVAC servicing, appliance maintenance, and general repairs to ensure your vacation home is in top condition for guests.
A: We handle the entire check-in and check-out process for your guests. Our team ensures a smooth arrival and departure experience, including lock door code, providing necessary instructions, and addressing any immediate concerns or questions.
A: Preventive maintenance involves regular inspections and upkeep to identify and address potential issues before they become major problems. This proactive approach helps minimize unexpected breakdowns, ensures guest satisfaction, and protects the value of your property.
A: Our dedicated customer service team is available to assist both you and your guests throughout their stay. We handle guest inquiries, resolve issues promptly, and provide support for any emergencies or concerns that may arise.
A: We provide comprehensive property condition reports every check out, including pictures and comments. A more detailed report can be tailored to your needs and preferences. These reports detail the current state of your vacation home, including any damages, maintenance requirements, or suggested improvements.
A: Yes, we have an online portal where you can access and review your property condition reports at any time. The portal also allows you to track the maintenance history and view other important documents related to your property.
A: We prioritize the security of your property and your guests. Our team conducts thorough inspections after each guest's departure to ensure everything is in order. We also implement security measures such as changing the door clock code every departure and ensuring all doors and windows are properly locked.
A: Getting started is easy! Simply contact our team, and we will guide you through the onboarding process. We'll discuss your specific needs, sign necessary agreements, and begin managing your vacation home efficiently and professionally.
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